Seller:
Vika Lyubimova
Germany

Email: mgmt_drop@hotmail.com

You must be at least 18 years old and legally capable of entering into a binding contract to place an order.

All products are described as accurately as possible and are subject to availability.

Due to the handmade nature of the pieces, variations in shape, texture, colour, and finish may occur. These characteristics are inherent to the making process and form part of the aesthetic.

Such variations, including minor irregularities or asymmetries, are not considered defects and do not constitute grounds for return, refund, or claim.

For custom or made-to-order items, you are responsible for providing accurate specifications.

• Placing an order constitutes an offer to purchase

• A contract is formed only once you receive an order confirmation by email

• We reserve the right to refuse or cancel orders if necessary

• Prices are listed on the website at the time of purchase

• Prices may include VAT where applicable

• Payment must be made in full at checkout

• Delivery times are estimates and not guaranteed

• Goods will be delivered within a reasonable timeframe

For international orders:

• customs duties, taxes, and import fees are the responsibility of the customer

Further details are provided in our Delivery & Shipping Policy.

If you are a consumer in the EU, you have the right to withdraw from your purchase within 14 days.

Full details are outlined in our Refund & Returns Policy.

Returns and refunds are governed by our Refund Policy.

Custom or made-to-order items are non-returnable unless defective.

• Risk transfers to you upon delivery

• Ownership transfers only after full payment has been received

We are liable in accordance with applicable laws.

We are not liable for:

• indirect or unforeseeable losses

• loss of business, revenue, or profit

Nothing in these Terms excludes liability for:

• death or personal injury caused by negligence

• fraud or intentional misconduct

We are not responsible for delays or failure to perform obligations due to events beyond our reasonable control.

We process personal data in accordance with applicable data protection laws, including the GDPR.

Please refer to our Privacy Policy and Cookie Policy for more information.

These Terms are governed by the laws of Germany.

If you are a consumer in the EU, you may also have rights under the laws of your country of residence.

We aim to resolve any disputes amicably.

Please contact:
mgmt_drop@hotmail.com

The European Commission provides a platform for online dispute resolution (ODR):
https://ec.europa.eu/consumers/odr/

We are not obliged to participate in dispute resolution proceedings before a consumer arbitration board.