We collect personal data that identifies you or can reasonably be linked to you.

Depending on your interaction with us, this may include:

Contact information

• Name

• Billing and shipping address

• Email address

• Phone number

Payment information

• Payment details (processed securely via third-party providers)

• Transaction confirmations

Order & transaction data

• Products viewed or purchased

• Order history

• Delivery details

Communication data

• Messages and enquiries sent to us

Technical data

• IP address

• Browser type and device information

• Website usage and interaction data

We collect personal data:

• Directly from you (e.g. when placing an order or contacting us)

• Automatically through cookies and similar technologies

• From service providers (e.g. payment and delivery partners)

We use your personal data to:

Provide and manage orders

• Process payments

• Fulfil and deliver orders

• Manage returns and enquiries

Improve our services

• Understand how the website is used

• Optimise user experience

Communicate with you

• Respond to enquiries

• Send order updates

Marketing (only where permitted)

• Send updates or newsletters (you can opt out at any time)

Legal obligations

• Comply with applicable laws

• Prevent fraud or misuse

We process your personal data based on:

• Contract performance (to fulfil your order)

• Legal obligations (e.g. tax and accounting requirements)

• Legitimate interests (e.g. improving our services)

• Consent (e.g. marketing communications, where applicable)

We may share your data with trusted third parties, including:

• Payment providers

• Shipping and logistics partners

• IT and hosting providers (e.g. Shopify, if applicable)

• Analytics and marketing tools (where consent is given)

These parties only process your data as necessary to provide their services.

We may also disclose data where required by law or to protect our rights.

Your data may be transferred outside the European Economic Area (EEA).

Where this happens, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses (SCCs)

• Transfers to countries with adequate data protection levels

We retain personal data only as long as necessary to:

• fulfil orders

• comply with legal obligations

• resolve disputes

Retention periods vary depending on the type of data and legal requirements.

Under the GDPR, you have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Restrict processing

• Object to processing

• Data portability

• Withdraw consent (where applicable)

To exercise your rights, contact us at:
mgmt_drop@hotmail.com

We use cookies and similar technologies to:

• ensure website functionality

• analyse usage

• improve performance

Where required, we ask for your consent before using non-essential cookies.

You can manage your cookie preferences through your browser settings.

We implement appropriate technical and organisational measures to protect your data.

However, no system is completely secure, and we cannot guarantee absolute security of data transmitted online.

Our website may contain links to third-party websites.

We are not responsible for their privacy practices and recommend reviewing their policies separately.

Our Services are not intended for individuals under 18.

We do not knowingly collect personal data from children.

If you have concerns about how we process your data, please contact us.

You also have the right to lodge a complaint with a data protection authority in the EU or Germany.

We may update this Privacy Policy from time to time.

The latest version will always be available on our website with the updated date.

Drop Design Studio
Germany

Email: mgmt_drop@hotmail.com
Website: www.dropdesignstudio.com